Tomorrowland Thailand

Find all info about your cashless refund after the festival here.

Get a refund for unspent Pearls

Cashless Refund

<h2><strong>Refund Procedures</strong></h2><p>Unspent Pearls with the exception of bonus Pearls will be refunded after the festival. A standard 2 Pearl transaction fee applies.<br><br>There are 2 different refund procedures, the automatic refund for online top-up and the manual refund for onsite top-up. </p><p>Exchange rate Pearls: ฿62.50 THB = 1 Pearl</p><h3><strong>Automatic refund for online Top-Up</strong></h3><p>This applies to Bracelets and e-tickets that have been topped up online at least once. The unspent Pearl amount minus unspent bonus Pearls will be refunded automatically onto the same credit card or bank account that you have used for your first top-up online.<br><br>A 2 Pearl refund fee will be charged​. Bonus Pearls cannot be used as refund fee.<br><br><strong>If you have both topped up online and at the festival site, and your remaining balance exceeds your online top-up amount, you have to request a manual refund before January 8, 2027 – 23:59 GMT +7.</strong></p><h3><strong>Manual refund for onsite top-up with card or cash</strong></h3><p>This applies to Bracelets that only have been topped up onsite at Tomorrowland with cash or credit/debit card.<br>You will have to fill out a manual refund form. This form is available from December 18, 2026 - 13:00 GMT +7 until January 8, 2027 - 23:59 GMT +7 in your <a target="_blank" href="https://my.tomorrowland.com/bracelets">Tomorrowland Account</a>. A 2 Pearl refund fee will be charged. Bonus Pearls cannot be used as refund fee.<br><br><strong>Please note that you are responsible for providing Tomorrowland the correct information. </strong></p>